Privacy Policy

Last updated: 10.10.2024

1. Introduction

At CREADx (hereinafter “we”, “our website”, or “creadx.com”), we value your privacy and are committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, and your rights as a user.

2. Contact Information

If you have any questions regarding this policy, please contact us at:
📧 [email protected]

3. Data We Collect

We may collect the following personal data when you use our website or submit a contact form:

  • Name
  • Email address
  • Phone number
  • IP address

4. Purpose of Data Use

We use your data solely for the following purposes:

  • Responding to inquiries submitted via the contact form
  • Internal communication and customer service
  • Maintaining a client database via our CRM system

5. Data Storage and Processing

All personal data is securely stored in Zoho CRM, hosted on servers located within the European Economic Area (EEA).
We retain data as long as necessary to fulfil the purposes stated above.

6. Data Disclosure to Third Parties

We do not share your personal data with third parties, except:

  • Zoho CRM, which stores and processes data in compliance with GDPR regulations and their own privacy policy.

7. Cookies and Tracking

Our website uses cookies and third-party tracking technologies for analytics and advertising purposes, including:

  • Google Analytics
  • Meta Pixel
  • Google Ads

Users are notified about cookies through a banner. You may disable cookies via your browser settings at any time.

8. Data Security

We implement appropriate technical and organisational measures to safeguard your data, including:

  • SSL encryption
  • Two-factor authentication
  • SHA-256 data encryption

9. User Rights

You may request the deletion of your personal data by contacting us at: [email protected].
Other rights (such as data access or correction) are not offered at this time.

10. Age Restrictions

Our website does not impose age restrictions. However, we do not knowingly collect data from children under the age of 16.

11. Third-Party Content

No embedded third-party content (e.g. videos, maps, social media feeds) is used on the website.

12. Changes to This Policy

We reserve the right to update this privacy policy at any time. Updates will be posted on this page with a revised “Last updated” date.

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